RCS For Business
The future of brand messaging personalized experiences customer engagement
Modernize your text message capabilities for marketing & customer service with RCS.
Rich media messages (images, videos, carousels)
Branded sender & verified business profiles
Interactive buttons & quick replies
Real-time delivery & read receipts
Rich Communication System
Use RCS For:
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Marketing
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Security
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Sales
Why businesses love RCS
Verified branding
Help earn customer confidence with a branded profile that clearly shows your company name and logo, along with a verification mark confirming your profile is authentic.
Rich Media
Take advantage of interactive media formats like rich cards, which combine images, text, and suggested replies and actions in a single message for faster and more engaging conversations.
Cross-app integration
Connect your apps and tools to create seamless customer journeys, allowing users to book appointments, track orders, and make purchases without leaving the conversation.
Reliable delivery
If a message can’t be delivered using RCS, it automatically falls back to SMS/MMS to ensure it goes through.
Advanced analytics
Go beyond basic performance metrics to track clicks, taps, read receipts, replies, and more, then use these insights to craft more effective messages and campaigns.
Web view
Deliver an immersive browser experience directly in the messaging thread, allowing customers to do everything from browse product catalogs and view their cart right from their native messaging app.
Turn every interaction into real results
Branded messaging
Show your brand's logo, email address, website, and phone number in every interaction.
Verified senders
Every message comes from a verified sender profile with your business' name and logo, so recipients know it's really you.
Rich media
Integrating maps, videos, images, and more in your messages helps boost engagement.
Dynamic elements
Let recipients interact with your messages via forms, buttons, and quick replies.
Actionable analytics
Use insights like handset delivery receipts and read receipts to improve your messaging strategies and ROI.
Safe messaging
RCS supports encryption for top-notch security.
The universal channel to reach every customer
SMS remains the single most reliable and universal messaging channel, ensuring your critical communications and engaging promotions reach customers regardless of their device, location, or internet access
Upgrade to interactive RCS Business Messaging
Expand reach and grow engagement with rich media, brand logo, credible trust marks and conversational journeys - all in the native SMS inbox
Features & Benefits of RCS Messaging
Personalized
Experience
Enables 2-Way
Communication
Rich Promotional
Campaigns
Product Cross-Selling
Possibilities
In-app Browser
(Eliminates Landing Page)
Higher Read Rate &
Engagement
AI/ML Based
Chatbot Integration
Fallback as SMS
The Total Economic Impact™ of Rapbooster Messaging
A commissioned study conducted by Forrester Consulting found Rapbooster Messaging provided:
- 132% ROI for customers
- 3% increase in messages delivered
- 15% productivity improvement in development teams
MASS MESSAGING
Mass texting to ten or ten million.
Deliver the right message at the right time with hyper-targeted, personalized mass texting. Segment your audience based on limitless data points and real-time contact behavior, allowing you to send highly relevant text messages to ten or ten million.
Build audiences with intelligent segmentation
Generate and optimize mass texts with AI Compose
Personalize messages with any contact data
Retarget based on individual contact behavior
AUTOMATION
Powerful automation. Simplified.
Create personalized customer journeys based on real-time data and contact behavior. Our flexible drag-and-drop workflow builder allows you to automate virtually anything, from simple automated text messaging to complex re-engagement campaigns. No code required.
Design from a template or build from scratch
Recover carts, collect reviews, and nurture leads
Eliminate manual tasks with automated rules
Capture contact data with AI agents
Integrate RCS Messaging API into Your Business in Minutes
Seamlessly integrate RCS with your existing systems via our programmable API. Connect with CRM, email, social media, and SMS platforms to deliver rich messaging, automate workflows, and track campaign performance.
Connect your favorite
tools in
one place
Streamline your workflow, sync your data, and keep everything in sync without the hassle.
Frequently Asked Questions
Get your business verified on WhatsApp. Apply for the Blue tick verification free of cost with Rapbooster. Learn how!
Rich Communication Services (RCS) messaging is a messaging platform that allows businesses to send and receive messages with customers. It is a more advanced version of traditional SMS messaging, and it offers a number of benefits, including the ability to send and receive multimedia messages, track message delivery and read rates, and more.
RCS messaging offers a number of benefits over traditional SMS messaging, including the ability to send and receive multimedia messages, track message delivery and read rates, and more.
To get started with RCS messaging, you will need to sign up for an account with a RCS messaging provider. Once you have an account, you can start sending and receiving messages with customers.
Ready to start a conversation?
Get connected to see how Rapbooster Conversation Cloud can support you in reaching your business and customer engagement goals.