Collect customer data directly on WhatsApp Forms
Enhance user engagement with forms that open directly within WhatsApp—eliminating the need for external browsers.
Capture leads, qualify users, book orders and more using WhatsApp forms.
Powered by Official WhatsApp Business API
What are WhatsApp Forms?
Why send WhatsApp users to external forms when you can offer seamless, native forms directly within WhatsApp? WhatsApp Forms guides users through processes such as booking appointments, placing orders, or resolving issues—all without human intervention.
API Integration
Receive form information and automatically send it to your preferred CRM or management software. Automate time-consuming tasks effortlessly.
Customizable
Design flows tailored to your business needs, from simple FAQs to complex customer journeys
Maximize the Impact of WhatsApp Forms
Minimize User Drop-Offs
Scale engagement and task completion while reducing user drop-offs by collecting user details from within the chat interface.
App-like Interface On WhatsApp
Forms on WhatsApp replace the need to create websites or apps for customer engagement. Forms streamline lead generation, appointment booking, registration, sign-up and sign-in, and drive customer service and feedback collection.
Track Success Metrics
Rapbooster’s power-packed analytics dashboard allows you to track and optimize KPIs such as clickthrough rates (CTR), conversion rates, and customer satisfaction scores.
How to Enable WhatsApp Forms via Rapbooster
Steps enable WhatsApp Forms via WhatsApp Business API with Rapbooster
Streamline Lead Qualification & Data Collection
Guide users through a well-designed flow to qualify leads and capture crucial information.
This allows you to effortlessly collect valuable user information without requiring real-time communication. It's a quick and efficient way to collect useful user information, making it ideal for businesses of all sizes.
Conduct Surveys & collect feedback directly within WhatsApp
Use WhatsApp Forms to conduct surveys seamlessly. Collect feedback, preferences, or opinions from your audience.
This simplifies data collection and enables you to gather insights in a user-friendly way, directly through WhatsApp.
Seamlessly process Loan Applications
WhatsApp Forms is a great way to process loan applications, offering a smooth, user-friendly experience.
- Fintech Businesses can use these forms to:
- ✅Display pre-approved loan amounts with customisable terms like repayment periods.
- ✅Allow users to choose disbursement and payment methods.
- ✅Authenticate user identity for secure applications.
This use case is perfect for pre-approved loans, credit card offers, loan calculators, and more.
Simplify Insurance sales
Businesses can create WhatsApp forms to:
- ✅Collect user preferences (e.g., members covered, health risks, premium amounts).
- ✅Offer personalised insurance quotes based on the user’s inputs.
- ✅Enable users to customise and select their ideal plan.
This is an excellent way to enhance the user experience for insurance quotes, renewals, and onboarding processes.
Collect Purchase Intent
Understand what your customers want by using WhatsApp Forms to gather purchase intent.
- Using WhatsApp forms, you can:
- ✅Collect customer data, such as name and contact details.
- ✅Allow users to indicate their interests in specific products or services.
You can use this data to create targeted sales campaigns and personalized promotions that resonate with your audience.
Drive conversions with Personalized Offers
Help users reach purchase decision easily with tailored offers via WhatsApp Forms.
- Let users:
- ✅Select products they’re interested in and specify their budget.
- ✅Receive personalised recommendations on what to purchase.
- ✅Get clear instructions on completing their purchase seamlessly.
This use case is perfect for pre-approved loans, credit card offers, loan calculators, and more.
WhatsApp Forms Use-Cases
Placing Orders
Collect product choices, quantities, and delivery preferences through the form. Integrate payment options for a smooth and complete shopping experience.
Event Registration
Design the form to capture attendee details, then confirm their registration and send event information directly via WhatsApp.
Booking Appointments
Customize forms for your health center and gather key details like the customer's name, contact info, and preferred appointment time. Automatically confirm the booking through WhatsApp.
Restaurant Reservations
Use the form to collect reservation specifics such as date, time, and party size. Confirm and manage these reservations automatically.
Gathering Client Feedback
Design the form to request ratings, comments, and suggestions from clients. Automate the collection and analysis of feedback to improve services.
Quotation Request
Use the form to capture customer preferences (such as size, quantity) and offer customized quotes for any scenario.
General Contact Form
Collect contact information and the purpose of the inquiry. Provide instant acknowledgment and route the message to the relevant team.
Travel Booking
Simplify travel arrangements and add a personal touch to customer service with WhatsApp Flow's intuitive booking features.
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Streamline your workflow, sync your data, and keep everything in sync without the hassle.
Frequently Asked Questions
Get your business verified on WhatsApp. Apply for the Blue tick verification free of cost with Rapbooster. Learn how!
WhatsApp Forms in RapBooster are native forms that open directly within WhatsApp—meaning your users don’t have to leave the chat to complete them. You can use these for things like booking appointments, placing orders, collecting feedback, and more.
By staying inside WhatsApp, the forms reduce friction and improve engagement (no browser switching). RapBooster’s forms are designed to guide users seamlessly through the process within the chat environment.
Yes. RapBooster supports full API integration with your CRM or backend.
Yes—RapBooster uses the official, secure WhatsApp Business API.
Any industry: e-commerce, finance, education, real estate, hospitality, and more.
Ready to start a conversation?
Get connected to see how Rapbooster Conversation Cloud can support you in reaching your business and customer engagement goals.