WhatsApp Shared Inbox for Seamless Team Communication
Tired of managing multiple separate WhatsApp accounts across your business? Unify your accounts into one collaborative WhatsApp Shared Inbox with Rapbooster.
Consolidate WhatsApp inbox for every team member
Easily manage and switch between multiple WhatsApp accounts
Automatically sync WhatsApp messages with CRM software
Assign and label chats for effective query resolution
Win Customers with WhatsApp Team Inbox
Revolutionize your team's WhatsApp communication with Rapbooster. Streamline client conversations, delegate responses efficiently, and scale your business communication as you expand.
One portal to rule them all
Consolidate multiple existing WhatsApp numbers into a single, user-friendly inbox. Gain immediate control and visibility over your business communication.
Structured team workflow
Assign conversations to the right agents, collaborate on responses, and track performance while improving accountability.
Deep integration and automation
Connect WhatsApp Team Inbox natively with your favorite software, including Pipedrive, HubSpot, and Zoho. Set up workflows, triggers, and templated replies.
Simple and intelligent interface:
With no pre-setup required, simply scan a QR code, invite your team, and start leveraging Rapbooster instantly. Experience the transformative benefits with a free trial.
Discover the Key Benefits of WhatsApp Team Inbox for Smarter, Faster Customer Communication
- Improved Efficiency
- Real-Time Communication
- Increased Productivity
- Better Customer Service
- Cost-Effectiveness
- Scalability
- Enhanced Brand Presence
How It Works – 4 Simple Steps
Easily manage WhatsApp conversations with your team in just four steps:
Go to Settings
Access the Settings section in your Rapbooster dashboard to manage user accounts.
Invite Agents
Add agents by entering their email addresses and assigning them appropriate access levels.
Set Permissions
Customize permissions for each agent based on their role, such as viewing, responding, or managing customer interactions.
Monitor Activity
Use Rapbooster's analytics to view individual agent performance, track response times, and make data-driven decisions to optimize your customer support.
How Different Industries Benefit from Rapbooster's Shared Team Inbox
No matter your industry, Rapbooster's Shared Team Inbox helps streamline communication, improve response times, and enhance customer engagement
E-commerce & Retail
Manage customer inquiries, process orders, and handle returns seamlessly.
Travel & Hospitality
Book trips, provide instant support, and send automated travel updates.
Healthcare & Wellness
Schedule appointments, send reminders, and answer patient queries efficiently.
Education & E-learning
Handle student admissions, class reminders, and course inquiries from a single inbox.
Professional Services
Respond to client queries, manage appointments, and enhance customer engagement.
Real Estate & Property
Engage leads, schedule property visits, and provide instant updates.
Banking & Financial
Offer instant customer support, process loan inquiries, and handle transactions securely.
Automotive & Dealerships
Handle inquiries, schedule test drives, and provide after-sales support.
Connect your favorite
tools in
one place
Streamline your workflow, sync your data, and keep everything in sync without the hassle.
Frequently Asked Questions
Centralize all customer conversations in one place. Work as a team and deliver faster responses with RapBooster Team Inbox.
WhatsApp Team Inbox can be integrated with various apps and platforms. For instance, it can be integrated with customer relationship management (CRM) systems, customer support platforms, tools like Jira for issue tracking, and Google Contacts for easy access to customer information.
You can add automation to your WhatsApp Team Inbox to help with customer support during peak hours. For instance, common queries can be responded to by a chatbot, freeing up human resources for more pressing tasks.
Yes. Depending on your plan, you can add anywhere from 3 to 25 team members to your Rapbooster shared team inbox for WhatsApp.
Absolutely. You can assign chats manually or automatically using round-robin or the chatbot.
Yes. You can send message templates directly from the inbox to respond faster and maintain consistent, on-brand communication.
You can assign chats manually or enable round-robin assignment to distribute them evenly across your team or even through the chatbot. You also have control over who receives assignments by choosing between all users, only managers and agents, or agents only.
Yes. You can signup on Rapbooster and opt for the 14-day free trial where you get all the features in Rapbooster Pro + Flows plan worth Rs 5700 absolutely free for 14 days. In that duration, you can build and take live 5 working WhatsApp chatbots for your business.
Ready to start a conversation?
Get connected to see how Rapbooster Conversation Cloud can support you in reaching your business and customer engagement goals.